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{"id":15857787699584,"title":"Ecosoft Auto-backwash Rainwater Filter","handle":"ecosoft-auto-backwash-rainwater-filter","description":"\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eA common issue with filtration systems is maintenance. Without regular servicing, a filter's efficiency and flow rate gradually decrease as debris accumulates.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThis clever device continuously monitors the pressure drop across the filter. When the pressure differential reaches a level that indicates maintenance is required, the system automatically initiates a backwash cycle. During this process, accumulated debris is flushed to a waste outlet.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eOnce the backwash cycle is complete, the filter immediately returns to normal operation. This automatic process ensures consistent filtration performance while significantly reducing the need for routine manual maintenance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThis filter is a high-performance sediment filter designed to tackle problem water effectively. It removes dirt, sand, and rust, ensuring cleaner and safer water for your home.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eKey Features: \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUltra-fine filtration – 40-micron disc filters for long-lasting durability and efficient water purification.\u003c\/li\u003e\n\u003cli\u003e Hassle-free auto cleaning – Set the flush cycle by days and time, and let the filter do the work.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eReverse backwash filtration – Loosens the discs for thorough and efficient cleaning.\u003c\/li\u003e\n\u003cli\u003eFlexible installation – Smart connection module lets you install it however you need.\u003c\/li\u003e\n\u003cli\u003eBuilt-in pressure reducer – Protects your downstream equipment from pressure spikes.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEasy pressure monitoring – Outlet gauge helps you keep track of system pressure at a glance.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eAdditional Features: \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBattery-Powered Control Module – No need for wiring, easy to install anywhere.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e 360° connection module – allows to install filter on both horizontal and vertical pipelines. \u003c\/li\u003e\n\u003cli\u003eWide Operating Temperature – Works in environments from 5° C to 40°C.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOperating pressure – Works efficiently with a pressure range from 1.5 bar to 10 bar.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eTechnical Specification \u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable style=\"margin-left: auto; margin-right: auto; width: 100%; height: 195.938px;\" data-sheets-baot=\"1\" data-sheets-root=\"1\" dir=\"ltr\" xmlns=\"http:\/\/www.w3.org\/1999\/xhtml\" cellspacing=\"0\" cellpadding=\"0\" border=\"1\"\u003e\n\u003ccolgroup\u003e \u003ccol style=\"width: 36.7857%;\" width=\"206\"\u003e \u003ccol style=\"width: 30.7143%;\" width=\"172\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr style=\"text-align: center; height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003cstrong\u003eFlow rate, m\u003csup\u003e\u003cspan style=\"font-size: 11.0pt; line-height: 107%; font-family: 'Calibri','sans-serif'; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\"\u003e3\u003c\/span\u003e\u003c\/sup\u003e\/hour\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"text-align: center; height: 39.1875px;\"\u003e\n\u003ctd style=\"height: 39.1875px;\"\u003e\u003cstrong\u003eConnection\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 39.1875px;\"\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e1′′G thread male w 3\/4\" male inch extra connector\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"text-align: center; height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003cstrong\u003eDrain line connection\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e3\/8 collet\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"text-align: center; height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003cstrong\u003eWorking temperature, °C\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e+5...+40\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"text-align: center; height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003cstrong\u003eOperating pressure, bar\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e1.5 - 10\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"text-align: center; height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003cstrong\u003eCartridge\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\n\u003cdiv\u003e\n\u003cdiv\u003eРolymer disks cartridge, 40 µm\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"text-align: center; height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003cstrong\u003eElectrical requirements\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e100-240 V, 50-60 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"text-align: center; height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003cstrong\u003eSystem electrical power, W\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e5\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"text-align: center; height: 19.5938px;\"\u003e\u003cstrong\u003eDimensions (L×W×H), mm\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center; height: 19.5938px;\"\u003e310 x 185 x 150\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Maintenance \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Sediment filter with advanced resistance to iron and high turbidity requires minimal maintenance due to its automatic cleaning system. However, periodic checks of the pressure gauge and flushing mechanism will ensure optimal performance.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHow this works:\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThe Sediment filter uses a 40-micron polymer disc filtration system to trap sediment, dirt, and rust particles while allowing clean water to pass through. The automatic flushing system prevents clogging by reversing the flow and removing accumulated debris. The built-in pressure gauge ensures stable operation and prevents damage to downstream equipment.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFiltration process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eSediment filtration\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Captures particles down to 40 microns, removing dirt, sand, and rust.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReverse backwash cleaning\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Automatically loosens and flushes out trapped debris.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSmart flush control\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Customizable flush intervals maintain efficiency and longevity.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003c!-- split --\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0829\/4323\/files\/Manual_for_sediment_disc_water_filter_AR.pdf?v=1785150566\"\u003eProduct Manual\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0829\/4323\/files\/Sediment_disc_water_filter_AR_technical_data_sheet.pdf?v=1785150621\"\u003eTechnical Data Sheet\u003c\/a\u003e\u003c\/p\u003e","published_at":"2026-07-27T15:46:43+01:00","created_at":"2026-07-27T15:41:09+01:00","vendor":"J\u0026F Water Treatment","type":"filter","tags":[],"price":25900,"price_min":25900,"price_max":25900,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":58546488705408,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"WPTXHES3","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Ecosoft Auto-backwash Rainwater 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class=\"isSelectedEnd\"\u003e\u003cspan\u003eA common issue with filtration systems is maintenance. Without regular servicing, a filter's efficiency and flow rate gradually decrease as debris accumulates.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThis clever device continuously monitors the pressure drop across the filter. When the pressure differential reaches a level that indicates maintenance is required, the system automatically initiates a backwash cycle. During this process, accumulated debris is flushed to a waste outlet.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eOnce the backwash cycle is complete, the filter immediately returns to normal operation. This automatic process ensures consistent filtration performance while significantly reducing the need for routine manual maintenance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThis filter is a high-performance sediment filter designed to tackle problem water effectively. It removes dirt, sand, and rust, ensuring cleaner and safer water for your home.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eKey Features: \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUltra-fine filtration – 40-micron disc filters for long-lasting durability and efficient water purification.\u003c\/li\u003e\n\u003cli\u003e Hassle-free auto cleaning – Set the flush cycle by days and time, and let the filter do the work.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eReverse backwash filtration – Loosens the discs for thorough and efficient cleaning.\u003c\/li\u003e\n\u003cli\u003eFlexible installation – Smart connection module lets you install it however you need.\u003c\/li\u003e\n\u003cli\u003eBuilt-in pressure reducer – Protects your downstream equipment from pressure spikes.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEasy pressure monitoring – Outlet gauge helps you keep track of system pressure at a glance.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eAdditional Features: \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBattery-Powered Control Module – No need for wiring, easy to install anywhere.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e 360° connection module – allows to install filter on both horizontal and vertical pipelines. \u003c\/li\u003e\n\u003cli\u003eWide Operating Temperature – Works in environments from 5° C to 40°C.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOperating pressure – Works efficiently with a pressure range from 1.5 bar to 10 bar.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eTechnical Specification \u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable style=\"margin-left: auto; margin-right: auto; width: 100%; height: 195.938px;\" data-sheets-baot=\"1\" data-sheets-root=\"1\" dir=\"ltr\" xmlns=\"http:\/\/www.w3.org\/1999\/xhtml\" cellspacing=\"0\" cellpadding=\"0\" border=\"1\"\u003e\n\u003ccolgroup\u003e \u003ccol style=\"width: 36.7857%;\" width=\"206\"\u003e \u003ccol style=\"width: 30.7143%;\" width=\"172\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr style=\"text-align: center; height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003cstrong\u003eFlow rate, m\u003csup\u003e\u003cspan style=\"font-size: 11.0pt; line-height: 107%; font-family: 'Calibri','sans-serif'; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\"\u003e3\u003c\/span\u003e\u003c\/sup\u003e\/hour\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"text-align: center; height: 39.1875px;\"\u003e\n\u003ctd style=\"height: 39.1875px;\"\u003e\u003cstrong\u003eConnection\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 39.1875px;\"\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e1′′G thread male w 3\/4\" male inch extra connector\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"text-align: center; height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003cstrong\u003eDrain line connection\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e3\/8 collet\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"text-align: center; height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003cstrong\u003eWorking temperature, °C\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e+5...+40\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"text-align: center; height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003cstrong\u003eOperating pressure, bar\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e1.5 - 10\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"text-align: center; height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003cstrong\u003eCartridge\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\n\u003cdiv\u003e\n\u003cdiv\u003eРolymer disks cartridge, 40 µm\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"text-align: center; height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003cstrong\u003eElectrical requirements\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e100-240 V, 50-60 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"text-align: center; height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003cstrong\u003eSystem electrical power, W\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e5\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"text-align: center; height: 19.5938px;\"\u003e\u003cstrong\u003eDimensions (L×W×H), mm\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"text-align: center; height: 19.5938px;\"\u003e310 x 185 x 150\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Maintenance \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Sediment filter with advanced resistance to iron and high turbidity requires minimal maintenance due to its automatic cleaning system. However, periodic checks of the pressure gauge and flushing mechanism will ensure optimal performance.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHow this works:\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThe Sediment filter uses a 40-micron polymer disc filtration system to trap sediment, dirt, and rust particles while allowing clean water to pass through. The automatic flushing system prevents clogging by reversing the flow and removing accumulated debris. The built-in pressure gauge ensures stable operation and prevents damage to downstream equipment.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFiltration process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eSediment filtration\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Captures particles down to 40 microns, removing dirt, sand, and rust.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReverse backwash cleaning\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Automatically loosens and flushes out trapped debris.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSmart flush control\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Customizable flush intervals maintain efficiency and longevity.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003c!-- split --\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0829\/4323\/files\/Manual_for_sediment_disc_water_filter_AR.pdf?v=1785150566\"\u003eProduct Manual\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0829\/4323\/files\/Sediment_disc_water_filter_AR_technical_data_sheet.pdf?v=1785150621\"\u003eTechnical Data Sheet\u003c\/a\u003e\u003c\/p\u003e"}
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  2. Ecosoft Auto-backwash Rainwater Filter

Ecosoft Auto-backwash Rainwater Filter

£259.00
Maximum quantity available reached.

A common issue with filtration systems is maintenance. Without regular servicing, a filter's efficiency and flow rate gradually decrease as debris accumulates.

This clever device continuously monitors the pressure drop across the filter. When the pressure differential reaches a level that indicates maintenance is required, the system automatically initiates a backwash cycle. During this process, accumulated debris is flushed to a waste outlet.

Once the backwash cycle is complete, the filter immediately returns to normal operation. This automatic process ensures consistent filtration performance while significantly reducing the need for routine manual maintenance.

This filter is a high-performance sediment filter designed to tackle problem water effectively. It removes dirt, sand, and rust, ensuring cleaner and safer water for your home.

Key Features: 

  • Ultra-fine filtration – 40-micron disc filters for long-lasting durability and efficient water purification.
  •  Hassle-free auto cleaning – Set the flush cycle by days and time, and let the filter do the work.
  • Reverse backwash filtration – Loosens the discs for thorough and efficient cleaning.
  • Flexible installation – Smart connection module lets you install it however you need.
  • Built-in pressure reducer – Protects your downstream equipment from pressure spikes.
  • Easy pressure monitoring – Outlet gauge helps you keep track of system pressure at a glance.

Additional Features: 

  • Battery-Powered Control Module – No need for wiring, easy to install anywhere.
  •  360° connection module – allows to install filter on both horizontal and vertical pipelines. 
  • Wide Operating Temperature – Works in environments from 5° C to 40°C.
  • Operating pressure – Works efficiently with a pressure range from 1.5 bar to 10 bar.

Technical Specification 

Flow rate, m3/hour 4
Connection
1′′G thread male w 3/4" male inch extra connector
Drain line connection 3/8 collet
Working temperature, °C +5...+40
Operating pressure, bar 1.5 - 10
Cartridge
Рolymer disks cartridge, 40 µm
Electrical requirements 100-240 V, 50-60 Hz
System electrical power, W 5
Dimensions (L×W×H), mm 310 x 185 x 150

 

Service and Maintenance 

The Sediment filter with advanced resistance to iron and high turbidity requires minimal maintenance due to its automatic cleaning system. However, periodic checks of the pressure gauge and flushing mechanism will ensure optimal performance.

How this works:

The Sediment filter uses a 40-micron polymer disc filtration system to trap sediment, dirt, and rust particles while allowing clean water to pass through. The automatic flushing system prevents clogging by reversing the flow and removing accumulated debris. The built-in pressure gauge ensures stable operation and prevents damage to downstream equipment.

Filtration process:

  1. Sediment filtration – Captures particles down to 40 microns, removing dirt, sand, and rust.
  2. Reverse backwash cleaning – Automatically loosens and flushes out trapped debris.
  3. Smart flush control – Customizable flush intervals maintain efficiency and longevity.

If your query is related to an existing order please email in with your order number in the subject line. If you have a new residential enquiry please consult the online guides before calling as they may answer your question.

The delivery information page is divided into 1. Specific and 2. General delivery information below. 

1. Specific Delivery Information relating to product lines
  • Small items dispatched daily with RM24 ~85% arriving next day
  • Large items (UK made) typically 5 - 15 working days (Parcelforce/APC etc) 
The following items have a 2-4 week lead time:
    • 1,000 litre compact underground rainwater tank
    • SAR40-TOP2 Wastewater Lifting station
    • Tubo Water Butt - 210 Litres

     The following items are purchased on a pre order basis with a potential 4-6 weeks lead time:

    • 2000 Litre Stone Effect Column Water Butt - Sand beige
    • 375 Litre Oasis Water Butt Planter
    • 280 Litre Slim Water Butt Rain Harvesting Tank
    • 380 Litre Tall City Water Butt Planter
    • Cosmo 150 Litre Mini Water Butt Planter
    • 255 Litre Metropolitan Water Butt Planter
    • 420 Litre Just Water Tall City Water Butt
    • 290 Litre Just Water Metropolitan Water Butt
    • City Water Butt Planter 180 Litre
    • Cosmo 200 Litre Water Butt Planter
    • All sizes in the Slim Water Butt Rain Harvesting Tank
    • Just Water Midi Metropolitan Water Butt 185 Litre
    • Just Water City Water Butt 210 Litre
    • Midi Metropolitan Water Butt Planter 165 Litre
    • 825 Litre Water Pillar 
    • 525 Litre Water Pillar Rainwater Tank
    The following items are purchased on a pre order basis with a potential 4-8 weeks lead time:
    • Green Roof sedum tray - pre planted option
    The following items (EU) are purchased on a pre order basis with a potential 10-12 week lead time:
    • Hydraloop
      2. General Delivery information

       

      We're a Manchester based company and ship to the UK at our standard rates. Please get in touch requesting the delivery surcharge value  if you are based in the Highlands or a UK island. 

      We no longer support ordering from the EU and Northern Ireland through the website. We can support ad hoc orders with limited liability.

      Our design and Prestige range is available in the Netherlands, Ireland, Belgium, France, Germany, through our distributors.

      Stock items will be dispatched on the day of order, if ordered before 1pm.

      Letters are sent 1st class. 

      Parcels <2kg are shipped with Royal Mail 24 with the following target delivery times.

      Guaranteed delivery can be arranged by advance agreement. This agreement is back to back with the courier and we will not be liable for any delays as per our terms.

      A loss/replacement can only be pursued in line with the target delivery times of the courier or once the courier accept loss. 

      Bulky items (and pallet deliveries) are dispatched within 2-15 working days. We will request a contact number if this has not been provided at checkout. 

      Some items are made to order (bespoke) and details are given on the listing for dispatch times.  If for any reason we anticipate a delay on our normal dispatch time we will contact you to let you know.

      Occasionally there are delays. We shall not be liable for any direct or indirect losses, costs, damages or expenses incurred by you or any other person for any delays in delivery.

      Missed deliveries where attempted delivery has been made usually result in re-deliveries the following day. The customer is responsible for organising re deliveries by contacting the courier direct. 

      Parcels/deliveries can only be "left out" if the delivering company allows that option. Parcelforce, for example, do not allow a parcel to be "left out". 

      We are an environment centric business and as such we try to minimise our waste. Our packaging is usually recycled and/or recyclable and we make efficient use of packaging to minimise wastage.

      Covid delivery updates between 12.3.20 and 11.1.21 21 have been archived here.

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