Covid Delivery Updates
THIS PAGE IS AN ARCHIVED PAGE AND NO LONGER CURRENT.
W/c 11.1.21 We are fully operational and continue to dispatch.
W/c 4.1.21 We are fully operational and continue to dispatch.
W/c 21.12.20 We will continue to dispatch till 23.12.20 resuming 4.1.21.
W/c 14.12.20 We are fully operational and continue to dispatch.
December 22nd will be our last day of dispatch, resuming 4th January. Delays with postal services expected.
W/c 7.12.20 We are fully operational and continue to dispatch.
W/c 30.11.20 We are fully operational and continue to dispatch.
W/c 30.11.20 We are fully operational and continue to dispatch.
W/c 23.11.20 We are fully operational and continue to dispatch.
W/c 16.11.20 We are fully operational and continue to dispatch.
W/c 9.11.20 We are fully operational and continue to dispatch.
W/c 2.11.20 We are fully operational and continue to dispatch.
W/c 26.10.20 We are fully operational and continue to dispatch.
W/c 30.11.20 We are fully operational and continue to dispatch.
W/c 23.11.20 We are fully operational and continue to dispatch.
W/c 16.11.20 We are fully operational and continue to dispatch.
W/c 9.11.20 We are fully operational and continue to dispatch.
W/c 2.11.20 We are fully operational and continue to dispatch.
W/c 26.10.20 We are fully operational and continue to dispatch.
W/c 19.10.20 We are fully operational and continue to dispatch. Friday 23.10.20 we will be closing early at 12.30pm small items ordered after 1pm 22.10.20 will be dispatched 26.10.20.
W/c 12.10.20 We are fully operational and continue to dispatch.
W/c 5.10.20 We are fully operational and continue to dispatch.
W/c 28.9.20 We are fully operational and continue to dispatch.
W/c 21.9.20 We are fully operational and continue to dispatch.
W/c 14.9.20 We are fully operational and continue to dispatch
W/c 7.9.20 We are fully operational and continue to dispatch.
W/c 31.8.20 We are fully operational and continue to dispatch.
W/c 24.8.20 We are fully operational and continue to dispatch.
W/c 17.8.20 We are fully operational and continue to dispatch
W/c 10.8.20 We are fully operational and continue to dispatch.
W/c 3.8.20 We are fully operational and continue to dispatch.
Parcelforce have resumed large parcel collection and delivery.
W/C 27.7.20 We are fully operational and continue to dispatch.
W/C 20.7.20 We are fully operational and continue to dispatch.
Large item collection has been temporarily suspended by Parcelforce -Prestige range affected.
W/c 13.7.20 Summer products (Garden & Irrigation) are in extremely high demand so pre order (back order) is available on certain high demand items.
Following items (German) have longer lead times ~20 working days. These represent UK wide stock position (distributor level) and so are not available sooner elsewhere. Pre order available.
- 211601 - Antique Amphora 250L Terracotta
- 211602 - Antique Amphora 360L Terracotta
- 211803 - Wall tank slim 650L Sand Beige
- 326132 - Rocky Sandstone
- 326111 - 2in1 Water Collector Zinc Grey
- 502004 - 300L Angular Stand
- 501206 - 300L Angular Butt
- 211804 - Wall Tank Slim 650 Dark Green
- 211811 - Slim Stone Decor Graphite Grey 300L
- 326141 - Stone 2in1 Lava
- 211701 - Rainwater Amphora 300L Terracotta
- 295611 - Basic Wall tank 300l Sandbiege
- 212201 - 350L Woody Wall Tank Lightwood
- 211802 - Wall Tank Slim 300L Dark Green
- 211603 - 250L Antique Wall Amphora In Terracotta
- 326135 - Rocky Wall Tank JNR.
W/c 13.7.20 Following items have longer lead times ~ 6 - 12 weeks. These represent UK wide stock position (distributor level) and so are not available sooner elsewhere. Pre order (back order) available.
- 800l water butt
- Rainbowl
- Helena
- Norway
- Novara
- Barrique
- Evergeeen
- Arcado (300l Granite, 460l Granite)
- Column
- Maurano Charcoal
- Burgundy
- Tuscan
- Alana
Miscellaneous items with intermittent stock :
- 160l wall mounted water butt
W/C 13.7.20 We are fully operational and continue to dispatch.
Large item collection has been temporarily suspended by Parcelforce -Prestige range affected.
W/C 6.7.20 We are fully operational and continue to dispatch.
Large item collection has been temporarily suspended by Parcelforce -Prestige range affected.
W/C 29.6.20 We are fully operational and continue to dispatch.
W/C 22. 6.20 We are fully operational and continue to dispatch as usual. Delays with delivery are expected.
W/C 15. 6.20 We are fully operational and continue to dispatch as usual. Delays with delivery are expected.
W/C 8. 6.20 We are fully operational and continue to dispatch as usual. Delays with delivery are expected.
W/C 1. 6.20 We are fully operational and continue to dispatch as usual. Delays with delivery are expected.
28.5.20 Parcelforce have suspended deliveries till 2nd June this affects dispatch of Prestige range orders.
W/C 25. 5.20 We are fully operational and continue to dispatch as usual. Delays with delivery are expected. Some issues with stock and base polymer supply.
The following have longer lead times (10-20 working days):
- Barrique, Burgundy, Evergreen and Helena
- Terracotta coloured planters
W/C 18. 5.20 We are fully operational and continue to dispatch as usual. Delays with delivery are expected. Some issues with stock and base polymer supply.
Products with longer lead times (estimated 5-20 working days):
- Terracotta coloured planters
- Al green range (Cascata, Madison etc. awaiting free issue parts)
W/C 11. 5.20 We are fully operational and continue to dispatch as usual. Delays with delivery are expected. Some issues with stock and base polymer supply.
Products with longer lead times (5-15 working days):
- Terracotta coloured planters
- Sandstone coloured tanks
W/C 4.5.20 We are fully operational and continue to dispatch. Delays with delivery are expected.
W/C 27.4.20 Dispatch planned as normal. Some item which have been de priortised by couriers are shown out of stock.
23.4.20 Parcelforce have suspended collection of delivery of large items. Items affected.
220l slim
300l slim
125l slim
W/C 20.4.20 Dispatch planned as normal. Delays expected.
W/C 14.4.20 Dispatch planned as normal. Delays expected with certain items. Following items affected:
160l wall mounted water butt.
W/C 6.4.20 Dispatch planned as normal. Delays expected.
W/C 30.3.20 Dispatch planned as normal. All couriers are observing social distancing. All couriers are working under "Christmas Workload" due to increase in online orders - delays expected.
27.3.20 Dispatch planned as normal.
26.3.20 Dispatch planned as normal.
25.3.20 Dispatch planned as normal.
24.3.20 Dispatch planned as normal.
23.3.20 A number of couriers have suspended delivery time guarantees. If your order is urgent please get in touch before ordering.
20.3.20 Dispatch planned as normal.
19.3.20 Royal Mail Special Delivery Guaranteed by 1pm Announcement:
We will no longer guarantee deliveries by 1pm the next working day for items posted from Thursday 19 March 2020 onwards. As a result, we will not consider a claim for delay for items posted using the Special Delivery Guaranteed by 1pm service from that date. In addition we will not during this period offer our Consequential Loss service and we will not accept any related claims.
18.3.20 Dispatch planned as normal.
17.3.20 Due to the current coronavirus situation Royal Mail are no longer asking recipient’s to sign for items delivered on or after Saturday 14 March 2020.
17.3.20 Daily dispatch (Royal Mail, Hermes, FedEx) will continue as normal.
17.3.20 UK stock affected:
211702 - 500l Terracotta water butt
12.3.20 * Due to the Coronovirus Pandemic a number of our suppliers and couriers have provided indications of potential delay of goods and deliveries. Many of the goods we supply are manufactured in the EU where action is being taken to slow the spread of the virus. This may have an impact on your order. Please get in touch to see if a certain product/order is affected. As it stands this should have no impact on UK stock and deliveries.*
