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{"id":542309646366,"title":"Flow Regulator (restrictor) Insert 15mm compression fit","handle":"flow-regulator-insert-15mm-compression-fit","description":"\u003cp\u003eWRAS approved Flow Regulator (restrictor) insert for 15mm compression ended valves and fittings. \u003c\/p\u003e\n\u003cp\u003eFlow regulators ensure a constant flow irrespective of water pressure between 1 and 8 bar. \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ethe regulators allows instant water savings once fitted\u003c\/li\u003e\n\u003cli\u003ereduces energy required to heat the associated water\u003c\/li\u003e\n\u003cli\u003ereduces carbon footprint\u003c\/li\u003e\n\u003cli\u003eensures end user satisfaction as constant flow is experienced across system. Excellent for hotels, hospitals, service stations, thermostatic showers and electric showers to ensure balanced mixing. \u003c\/li\u003e\n\u003cli\u003e\n\u003cspan class=\"highlight\" id=\"0.8917137190896045\" name=\"searchHitInReadingPane\"\u003eAssists to discharge conditions associated with \u003cstrong\u003ePart\u003c\/strong\u003e\u003c\/span\u003e\u003cstrong\u003e \u003cspan class=\"highlight\" id=\"0.7887367397256937\" name=\"searchHitInReadingPane\"\u003eG\u003c\/span\u003e water efficiency  \u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInsert available only\u003c\/strong\u003e, for a complete isolation fittings please see \u003ca href=\"https:\/\/www.freeflush.co.uk\/collections\/water-flow-regulators\/products\/flow-regulator-isolation-valve-15mm\" target=\"_blank\"\u003ehere. \u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEnsure that the water flow direction is into the small black internal \"O\" ring.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIn the trade?\u003c\/strong\u003e Select the Plumber's Pack which includes: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e15mm Plumbers pack: 10 No. @2lpm , 4lpm, 6lpm, 8lpm, 10lpm (50 No. total) at a discounted price. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe regulators are unmarked, the colour of the insert represents the flow rate as below: \u003c\/p\u003e\n\u003cp\u003e15mm regulators measure 15mm in diameter and are 4.5mm thick. \u003c\/p\u003e\n\u003ctable style=\"border-collapse: collapse; width: 255px;\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" data-mce-style=\"border-collapse: collapse; width: 255px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 25.5pt;\" height=\"34\" data-mce-style=\"height: 25.5pt;\"\u003e\n\u003ctd class=\"xl66\" style=\"height: 25.5pt; width: 105px;\" height=\"34\" data-mce-style=\"height: 25.5pt; width: 105px;\"\u003eFlow Rate\u003c\/td\u003e\n\u003ctd class=\"xl67\" style=\"width: 154px;\" data-mce-style=\"width: 154px;\"\u003eColour Code (15mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.0pt;\" height=\"20\" data-mce-style=\"height: 15.0pt;\"\u003e\n\u003ctd class=\"xl63\" style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\" height=\"20\" data-mce-style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\"\u003e \u003cspan\u003e  2 l\/m\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd class=\"xl68\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003eOlive\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.0pt;\" height=\"20\" data-mce-style=\"height: 15.0pt;\"\u003e\n\u003ctd class=\"xl63\" style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\" height=\"20\" data-mce-style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\"\u003e   4 l\/m\u003c\/td\u003e\n\u003ctd class=\"xl68\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003ePink\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.0pt;\" height=\"20\" data-mce-style=\"height: 15.0pt;\"\u003e\n\u003ctd class=\"xl63\" style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\" height=\"20\" data-mce-style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\"\u003e   6 l\/m\u003c\/td\u003e\n\u003ctd class=\"xl69\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003eGrey\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.0pt;\" height=\"20\" data-mce-style=\"height: 15.0pt;\"\u003e\n\u003ctd class=\"xl63\" style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\" height=\"20\" data-mce-style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\"\u003e   8 l\/m\u003c\/td\u003e\n\u003ctd class=\"xl65\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003eWhite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.0pt;\" height=\"20\" data-mce-style=\"height: 15.0pt;\"\u003e\n\u003ctd class=\"xl63\" style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\" height=\"20\" data-mce-style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\"\u003e 10 l\/m\u003c\/td\u003e\n\u003ctd class=\"xl70\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003eYellow\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.0pt;\" height=\"20\" data-mce-style=\"height: 15.0pt;\"\u003e\n\u003ctd class=\"xl63\" style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\" height=\"20\" data-mce-style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\"\u003e 12 l\/m\u003c\/td\u003e\n\u003ctd class=\"xl71\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003eBrown\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.0pt;\" height=\"20\" data-mce-style=\"height: 15.0pt;\"\u003e\n\u003ctd class=\"xl63\" style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\" height=\"20\" data-mce-style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\"\u003e 15 l\/m\u003c\/td\u003e\n\u003ctd class=\"xl72\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003eBlue\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.75pt;\" height=\"21\" data-mce-style=\"height: 15.75pt;\"\u003e\n\u003ctd class=\"xl64\" style=\"height: 15.75pt; border-top: none; width: 105px; text-align: center;\" height=\"21\" data-mce-style=\"height: 15.75pt; border-top: none; width: 105px; text-align: center;\"\u003e 17.5 l\/m\u003c\/td\u003e\n\u003ctd class=\"xl73\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003eGreen\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!-- split --\u003e\n\u003cp\u003e\u003cbr\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0829\/4323\/files\/15mmFlowReg_1.pdf?v=1710774884\"\u003e\u003cstrong\u003e15mm \u003c\/strong\u003e\u003cstrong\u003eData Sheet\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0829\/4323\/files\/FlowRegWRASApproval.pdf?v=1706262731\"\u003e\u003cstrong\u003eWRAS Approval\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e","published_at":"2018-02-23T13:55:02+00:00","created_at":"2018-02-23T13:57:13+00:00","vendor":"Aquaflow","type":"flow regulator","tags":["Water Saving"],"price":249,"price_min":249,"price_max":10900,"available":true,"price_varies":true,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":31604719288407,"title":"2","option1":"2","option2":null,"option3":null,"sku":"MR01 GA 2.0ltr","requires_shipping":true,"taxable":true,"featured_image":{"id":31564796526679,"product_id":542309646366,"position":16,"created_at":"2024-04-15T12:55:39+01:00","updated_at":"2024-04-15T12:55:40+01:00","alt":null,"width":977,"height":1303,"src":"\/\/www.freeflush.co.uk\/cdn\/shop\/files\/IMG_1582.jpg?v=1713182140","variant_ids":[31604719288407]},"available":true,"name":"Flow Regulator (restrictor) Insert 15mm compression fit - 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13182592","width":681},{"alt":null,"id":24016035283031,"position":20,"preview_image":{"aspect_ratio":0.749,"height":954,"width":715,"src":"\/\/www.freeflush.co.uk\/cdn\/shop\/files\/IMG_1591.jpg?v=1713182631"},"aspect_ratio":0.749,"height":954,"media_type":"image","src":"\/\/www.freeflush.co.uk\/cdn\/shop\/files\/IMG_1591.jpg?v=1713182631","width":715},{"alt":null,"id":24016041148503,"position":21,"preview_image":{"aspect_ratio":0.75,"height":1175,"width":881,"src":"\/\/www.freeflush.co.uk\/cdn\/shop\/files\/IMG_1592.jpg?v=1713182700"},"aspect_ratio":0.75,"height":1175,"media_type":"image","src":"\/\/www.freeflush.co.uk\/cdn\/shop\/files\/IMG_1592.jpg?v=1713182700","width":881},{"alt":null,"id":24016054288471,"position":22,"preview_image":{"aspect_ratio":0.75,"height":1152,"width":864,"src":"\/\/www.freeflush.co.uk\/cdn\/shop\/files\/IMG_1595_1.jpg?v=1713182801"},"aspect_ratio":0.75,"height":1152,"media_type":"image","src":"\/\/www.freeflush.co.uk\/cdn\/shop\/files\/IMG_1595_1.jpg?v=1713182801","width":864},{"alt":null,"id":24016057663575,"position":23,"preview_image":{"aspect_ratio":0.751,"height":922,"width":692,"src":"\/\/www.freeflush.co.uk\/cdn\/shop\/files\/IMG_1596.jpg?v=1713182855"},"aspect_ratio":0.751,"height":922,"media_type":"image","src":"\/\/www.freeflush.co.uk\/cdn\/shop\/files\/IMG_1596.jpg?v=1713182855","width":692},{"alt":null,"id":24016062644311,"position":24,"preview_image":{"aspect_ratio":0.75,"height":1162,"width":872,"src":"\/\/www.freeflush.co.uk\/cdn\/shop\/files\/IMG_1597.jpg?v=1713182905"},"aspect_ratio":0.75,"height":1162,"media_type":"image","src":"\/\/www.freeflush.co.uk\/cdn\/shop\/files\/IMG_1597.jpg?v=1713182905","width":872}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003eWRAS approved Flow Regulator (restrictor) insert for 15mm compression ended valves and fittings. \u003c\/p\u003e\n\u003cp\u003eFlow regulators ensure a constant flow irrespective of water pressure between 1 and 8 bar. \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ethe regulators allows instant water savings once fitted\u003c\/li\u003e\n\u003cli\u003ereduces energy required to heat the associated water\u003c\/li\u003e\n\u003cli\u003ereduces carbon footprint\u003c\/li\u003e\n\u003cli\u003eensures end user satisfaction as constant flow is experienced across system. Excellent for hotels, hospitals, service stations, thermostatic showers and electric showers to ensure balanced mixing. \u003c\/li\u003e\n\u003cli\u003e\n\u003cspan class=\"highlight\" id=\"0.8917137190896045\" name=\"searchHitInReadingPane\"\u003eAssists to discharge conditions associated with \u003cstrong\u003ePart\u003c\/strong\u003e\u003c\/span\u003e\u003cstrong\u003e \u003cspan class=\"highlight\" id=\"0.7887367397256937\" name=\"searchHitInReadingPane\"\u003eG\u003c\/span\u003e water efficiency  \u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInsert available only\u003c\/strong\u003e, for a complete isolation fittings please see \u003ca href=\"https:\/\/www.freeflush.co.uk\/collections\/water-flow-regulators\/products\/flow-regulator-isolation-valve-15mm\" target=\"_blank\"\u003ehere. \u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEnsure that the water flow direction is into the small black internal \"O\" ring.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIn the trade?\u003c\/strong\u003e Select the Plumber's Pack which includes: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e15mm Plumbers pack: 10 No. @2lpm , 4lpm, 6lpm, 8lpm, 10lpm (50 No. total) at a discounted price. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe regulators are unmarked, the colour of the insert represents the flow rate as below: \u003c\/p\u003e\n\u003cp\u003e15mm regulators measure 15mm in diameter and are 4.5mm thick. \u003c\/p\u003e\n\u003ctable style=\"border-collapse: collapse; width: 255px;\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" data-mce-style=\"border-collapse: collapse; width: 255px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 25.5pt;\" height=\"34\" data-mce-style=\"height: 25.5pt;\"\u003e\n\u003ctd class=\"xl66\" style=\"height: 25.5pt; width: 105px;\" height=\"34\" data-mce-style=\"height: 25.5pt; width: 105px;\"\u003eFlow Rate\u003c\/td\u003e\n\u003ctd class=\"xl67\" style=\"width: 154px;\" data-mce-style=\"width: 154px;\"\u003eColour Code (15mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.0pt;\" height=\"20\" data-mce-style=\"height: 15.0pt;\"\u003e\n\u003ctd class=\"xl63\" style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\" height=\"20\" data-mce-style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\"\u003e \u003cspan\u003e  2 l\/m\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd class=\"xl68\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003eOlive\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.0pt;\" height=\"20\" data-mce-style=\"height: 15.0pt;\"\u003e\n\u003ctd class=\"xl63\" style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\" height=\"20\" data-mce-style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\"\u003e   4 l\/m\u003c\/td\u003e\n\u003ctd class=\"xl68\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003ePink\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.0pt;\" height=\"20\" data-mce-style=\"height: 15.0pt;\"\u003e\n\u003ctd class=\"xl63\" style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\" height=\"20\" data-mce-style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\"\u003e   6 l\/m\u003c\/td\u003e\n\u003ctd class=\"xl69\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003eGrey\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.0pt;\" height=\"20\" data-mce-style=\"height: 15.0pt;\"\u003e\n\u003ctd class=\"xl63\" style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\" height=\"20\" data-mce-style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\"\u003e   8 l\/m\u003c\/td\u003e\n\u003ctd class=\"xl65\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003eWhite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.0pt;\" height=\"20\" data-mce-style=\"height: 15.0pt;\"\u003e\n\u003ctd class=\"xl63\" style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\" height=\"20\" data-mce-style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\"\u003e 10 l\/m\u003c\/td\u003e\n\u003ctd class=\"xl70\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003eYellow\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.0pt;\" height=\"20\" data-mce-style=\"height: 15.0pt;\"\u003e\n\u003ctd class=\"xl63\" style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\" height=\"20\" data-mce-style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\"\u003e 12 l\/m\u003c\/td\u003e\n\u003ctd class=\"xl71\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003eBrown\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.0pt;\" height=\"20\" data-mce-style=\"height: 15.0pt;\"\u003e\n\u003ctd class=\"xl63\" style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\" height=\"20\" data-mce-style=\"height: 15pt; border-top: none; width: 105px; text-align: center;\"\u003e 15 l\/m\u003c\/td\u003e\n\u003ctd class=\"xl72\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003eBlue\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 15.75pt;\" height=\"21\" data-mce-style=\"height: 15.75pt;\"\u003e\n\u003ctd class=\"xl64\" style=\"height: 15.75pt; border-top: none; width: 105px; text-align: center;\" height=\"21\" data-mce-style=\"height: 15.75pt; border-top: none; width: 105px; text-align: center;\"\u003e 17.5 l\/m\u003c\/td\u003e\n\u003ctd class=\"xl73\" style=\"border-top: none; width: 154px; text-align: center;\" data-mce-style=\"border-top: none; width: 154px; text-align: center;\"\u003eGreen\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!-- split --\u003e\n\u003cp\u003e\u003cbr\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0829\/4323\/files\/15mmFlowReg_1.pdf?v=1710774884\"\u003e\u003cstrong\u003e15mm \u003c\/strong\u003e\u003cstrong\u003eData Sheet\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0829\/4323\/files\/FlowRegWRASApproval.pdf?v=1706262731\"\u003e\u003cstrong\u003eWRAS Approval\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e"}

Flow Regulator (restrictor) Insert 15mm compression fit

£2.49
Maximum quantity available reached.

WRAS approved Flow Regulator (restrictor) insert for 15mm compression ended valves and fittings. 

Flow regulators ensure a constant flow irrespective of water pressure between 1 and 8 bar. 

  • the regulators allows instant water savings once fitted
  • reduces energy required to heat the associated water
  • reduces carbon footprint
  • ensures end user satisfaction as constant flow is experienced across system. Excellent for hotels, hospitals, service stations, thermostatic showers and electric showers to ensure balanced mixing. 
  • Assists to discharge conditions associated with Part G water efficiency 

Insert available only, for a complete isolation fittings please see here. 

Ensure that the water flow direction is into the small black internal "O" ring.

In the trade? Select the Plumber's Pack which includes: 

  • 15mm Plumbers pack: 10 No. @2lpm , 4lpm, 6lpm, 8lpm, 10lpm (50 No. total) at a discounted price. 

The regulators are unmarked, the colour of the insert represents the flow rate as below: 

15mm regulators measure 15mm in diameter and are 4.5mm thick. 

Flow Rate Colour Code (15mm)
   2 l/m Olive
   4 l/m Pink
   6 l/m Grey
   8 l/m White
 10 l/m Yellow
 12 l/m Brown
 15 l/m Blue
 17.5 l/m Green

 

 

If your query is related to an existing order please email in with your order number in the subject line. If you have a new residential enquiry please consult the online guides before calling as they may answer your question.

The delivery information page is divided into 1. Specific and 2. General delivery information below. 

1. Specific Delivery Information relating to product lines
  • Small items dispatched daily with RM24 ~85% arriving next day
  • Large items (UK made) typically 5 - 15 working days (Parcelforce/APC etc) 
The following items have a 2-4 week lead time:
    • 1,000 litre compact underground rainwater tank
    • 250 litre Prestige large Plant Pot style planter Grey
    • SAR40-TOP2 Wastewater Lifting station
    • 250 litre Classic Slim Wall Water butt - Black Granite, Grey
    The following items (EU) are purchased on a pre order basis with a potential 4-8 weeks lead time:
    • Hydraloop
    • Green Roof sedum tray - pre planted option
    • Madison 185 Litre rain barrel - Millstone
    The following items (EU) are purchased on a pre order basis with a potential 10-12 week lead time:
      2. General Delivery information

       

      We're a Manchester based company and ship to the UK at our standard rates. Please get in touch requesting the delivery surcharge value  if you are based in the Highlands or a UK island

      We no longer support ordering from the EU and Northern Ireland through the website. We can support ad hoc orders with limited liability.

      Our design and Prestige range is available in the Netherlands, Ireland, Belgium, France, Germany, through our distributors.

      Stock items will be dispatched on the day of order, if ordered before 1pm.

      Letters are sent 1st class. 

      Parcels <2kg are shipped with Royal Mail 24 Tracked with the following target delivery times.

      Guaranteed delivery can be arranged by advance agreement. This agreement is back to back with the courier and we will not be liable for any delays as per our terms.

      A loss/replacement can only be pursued in line with the target delivery times of the courier or once the courier accept loss. 

      Bulky items (and pallet deliveries) are dispatched within 2-15 working days. We will request a contact number if this has not been provided at checkout. 

      Some items are made to order (bespoke) and details are given on the listing for dispatch times.  If for any reason we anticipate a delay on our normal dispatch time we will contact you to let you know.

      Occasionally there are delays. We shall not be liable for any direct or indirect losses, costs, damages or expenses incurred by you or any other person for any delays in delivery.

      Missed deliveries where attempted delivery has been made usually result in re-deliveries the following day. The customer is responsible for organising re deliveries by contacting the courier direct

      Parcels/deliveries can only be "left out" if the delivering company allows that option. Parcelforce, for example, do not allow a parcel to be "left out". 

      We are an environment centric business and as such we try to minimise our waste. Our packaging is usually recycled and/or recyclable and we make efficient use of packaging to minimise wastage.

      Covid delivery updates between 12.3.20 and 11.1.21 21 have been archived here.

      Customer Reviews

      Based on 1 review
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      Brian Barrett

      The item dispatched failed to arrive. Its replacement was dispatched and arrived promptly. The product is excellent. Fitting is a simple matter but instructions, with the product, would be helpful.