{"id":4359429193815,"title":"Light Commercial Reverse Osmosis Water System - RObust","handle":"robust-1500-reverse-osmosis-water-filter","description":"\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eRObust1500 is a compact high-capacity reverse osmosis filter. The main element of filter is the unique Dow Filmtec™ RO membrane which eliminates 99.8% of dissolved impurities, viruses and bacteria. The RObust1500 water is safe for adults \u0026amp; children. The natural taste of water is provided by coconut activated carbon postfilter.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eA useful feature of the RObust1500 is the Dynamic SmartLight backlight. The color of light will tell you about filter operation and will remind you to change filters on time.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eKey advantages\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePure and tasty drinking water thanks to multistage filtration technology\u003c\/li\u003e\n\u003cli\u003eDynamic SmartLight with illumination that displays the filter operation mode and signals about filters replacement\u003c\/li\u003e\n\u003cli\u003eOriginal and compact design\u003c\/li\u003e\n\u003cli\u003eYou will receive enough water for everyone and everything thanks to high-performance membrane element, which produces up to 70 liters of water every hour\u003c\/li\u003e\n\u003cli\u003eScale prevention on heating elements of kettles and coffee machines thanks to soft water\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCOMPONENTS\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRObust 1500 reverse osmosis filter\u003c\/li\u003e\n\u003cli\u003eSet of cartridges with reverse osmosis membrane\u003c\/li\u003e\n\u003cli\u003eConnection fitting pack\u003c\/li\u003e\n\u003cli\u003eService wrench\u003c\/li\u003e\n\u003cli\u003eUser manual\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe main element of the RObust1500 filter is the reverse osmosis membrane which ensures you get your ideal quality water. The membrane element eliminates even the smallest particles (viruses and bacteria), only water molecules can pass through it.\u003c\/p\u003e\n\u003cp\u003ePre-filters ensure membrane element lifetime. Sediment filter purifies water from sediment particles (rust, sand, scale), granular activated carbon replacement filter removes chlorine and chlorine compounds from water.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTECHNICAL DETAILS\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eInlet pressure, atm:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e2…5\u003c\/strong\u003e\u003cbr\u003eFlow capacity, L\/hour:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e55…60\u003cbr\u003e\u003c\/strong\u003eWater Consumption LPH:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e140-150\u003cbr\u003e\u003c\/strong\u003eFeed water temperature, °С:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e+4…+30\u003c\/strong\u003e\u003cbr\u003ePermissible room temperature, °С:\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003e+5…+40\u003c\/strong\u003e\u003cbr\u003eConnection:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e1\/2″\u003c\/strong\u003e\u003cbr\u003ePower supply:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e230 V, 50 Hz\u003cbr\u003e\u003c\/strong\u003eFilter weight (base model), kg:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e9\u003cbr\u003e\u003c\/strong\u003ePower Consumption, kW (hp):\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e0.08 (0.11)\u003c\/strong\u003e\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eREQUIREMENTS FOR THE FEED WATER\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eph:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e6.5…8.5 \u003c\/strong\u003e\u003cbr\u003eTDS, mg\/L: \u0026lt;\u003cstrong\u003e1500\u003cbr\u003e\u003c\/strong\u003eHardness, meq\/L:\u003cspan\u003e \u003c\/span\u003e\u003cb\u003e\u0026lt;10\u003c\/b\u003e\u003cbr\u003eActive chlorine, mg\/L :\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u0026lt; 0.5 \u003c\/strong\u003e\u003cbr\u003eTotal iron, mg\/L: \u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u0026lt; 0.3\u003c\/strong\u003e\u003cbr\u003eTotal manganese, mg\/L :\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u0026lt; 0.1\u003c\/strong\u003e\u003cbr\u003eCOD, mg O\u003csub\u003e2\u003c\/sub\u003e\/L :\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u0026lt; 5\u003c\/strong\u003e\u003cbr\u003eTotal microbial count (TMC), CFU\/ mL:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u0026lt; 100\u003c\/strong\u003e\u003cbr\u003eE. coli, CFU\/100 mL :\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003enone\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIllumination modes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGreen color — The filter is on the network, is in standby mode\u003cbr\u003eBlue color — Water filtration\u003cbr\u003eYellow color — The set of cartridges need replacing\u003cbr\u003ePurple color — It is necessary to replace the membrane element and cartridges (full maintenance)\u003cbr\u003eRed color — Failure, please contact customer service\u003c\/p\u003e","published_at":"2019-11-20T13:20:42+00:00","created_at":"2019-11-20T13:23:08+00:00","vendor":"Pedrollo","type":"drinking water treatment","tags":[],"price":72999,"price_min":72999,"price_max":72999,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":31213989101655,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"103997","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Light Commercial Reverse Osmosis Water System - RObust","public_title":null,"options":["Default Title"],"price":72999,"weight":10000,"compare_at_price":null,"inventory_quantity":0,"inventory_management":null,"inventory_policy":"deny","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/0829\/4323\/products\/Ecosoft-RObust-1500-RO-Filter-3.jpg?v=1579893714","\/\/cdn.shopify.com\/s\/files\/1\/0829\/4323\/products\/Ecosoft-RObust-1500-RO-Filter.jpg?v=1579893714","\/\/cdn.shopify.com\/s\/files\/1\/0829\/4323\/products\/Ecosoft-RObust-1500-RO-Filter-1.jpg?v=1579893714","\/\/cdn.shopify.com\/s\/files\/1\/0829\/4323\/products\/Ecosoft-RObust-1500-RO-Filter-2.jpg?v=1579893714"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0829\/4323\/products\/Ecosoft-RObust-1500-RO-Filter-3.jpg?v=1579893714","options":["Title"],"media":[{"alt":"Light Commercial Reverse Osmosis Water System - RObust - Freeflush Rainwater Harvesting Ltd. 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","id":5629636247639,"position":4,"preview_image":{"aspect_ratio":1.0,"height":600,"width":600,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0829\/4323\/products\/Ecosoft-RObust-1500-RO-Filter-2.jpg?v=1574256188"},"aspect_ratio":1.0,"height":600,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0829\/4323\/products\/Ecosoft-RObust-1500-RO-Filter-2.jpg?v=1574256188","width":600}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eRObust1500 is a compact high-capacity reverse osmosis filter. The main element of filter is the unique Dow Filmtec™ RO membrane which eliminates 99.8% of dissolved impurities, viruses and bacteria. The RObust1500 water is safe for adults \u0026amp; children. The natural taste of water is provided by coconut activated carbon postfilter.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eA useful feature of the RObust1500 is the Dynamic SmartLight backlight. The color of light will tell you about filter operation and will remind you to change filters on time.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eKey advantages\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePure and tasty drinking water thanks to multistage filtration technology\u003c\/li\u003e\n\u003cli\u003eDynamic SmartLight with illumination that displays the filter operation mode and signals about filters replacement\u003c\/li\u003e\n\u003cli\u003eOriginal and compact design\u003c\/li\u003e\n\u003cli\u003eYou will receive enough water for everyone and everything thanks to high-performance membrane element, which produces up to 70 liters of water every hour\u003c\/li\u003e\n\u003cli\u003eScale prevention on heating elements of kettles and coffee machines thanks to soft water\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCOMPONENTS\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRObust 1500 reverse osmosis filter\u003c\/li\u003e\n\u003cli\u003eSet of cartridges with reverse osmosis membrane\u003c\/li\u003e\n\u003cli\u003eConnection fitting pack\u003c\/li\u003e\n\u003cli\u003eService wrench\u003c\/li\u003e\n\u003cli\u003eUser manual\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe main element of the RObust1500 filter is the reverse osmosis membrane which ensures you get your ideal quality water. The membrane element eliminates even the smallest particles (viruses and bacteria), only water molecules can pass through it.\u003c\/p\u003e\n\u003cp\u003ePre-filters ensure membrane element lifetime. Sediment filter purifies water from sediment particles (rust, sand, scale), granular activated carbon replacement filter removes chlorine and chlorine compounds from water.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTECHNICAL DETAILS\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eInlet pressure, atm:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e2…5\u003c\/strong\u003e\u003cbr\u003eFlow capacity, L\/hour:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e55…60\u003cbr\u003e\u003c\/strong\u003eWater Consumption LPH:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e140-150\u003cbr\u003e\u003c\/strong\u003eFeed water temperature, °С:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e+4…+30\u003c\/strong\u003e\u003cbr\u003ePermissible room temperature, °С:\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003e+5…+40\u003c\/strong\u003e\u003cbr\u003eConnection:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e1\/2″\u003c\/strong\u003e\u003cbr\u003ePower supply:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e230 V, 50 Hz\u003cbr\u003e\u003c\/strong\u003eFilter weight (base model), kg:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e9\u003cbr\u003e\u003c\/strong\u003ePower Consumption, kW (hp):\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e0.08 (0.11)\u003c\/strong\u003e\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eREQUIREMENTS FOR THE FEED WATER\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eph:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e6.5…8.5 \u003c\/strong\u003e\u003cbr\u003eTDS, mg\/L: \u0026lt;\u003cstrong\u003e1500\u003cbr\u003e\u003c\/strong\u003eHardness, meq\/L:\u003cspan\u003e \u003c\/span\u003e\u003cb\u003e\u0026lt;10\u003c\/b\u003e\u003cbr\u003eActive chlorine, mg\/L :\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u0026lt; 0.5 \u003c\/strong\u003e\u003cbr\u003eTotal iron, mg\/L: \u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u0026lt; 0.3\u003c\/strong\u003e\u003cbr\u003eTotal manganese, mg\/L :\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u0026lt; 0.1\u003c\/strong\u003e\u003cbr\u003eCOD, mg O\u003csub\u003e2\u003c\/sub\u003e\/L :\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u0026lt; 5\u003c\/strong\u003e\u003cbr\u003eTotal microbial count (TMC), CFU\/ mL:\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u0026lt; 100\u003c\/strong\u003e\u003cbr\u003eE. coli, CFU\/100 mL :\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003enone\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIllumination modes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGreen color — The filter is on the network, is in standby mode\u003cbr\u003eBlue color — Water filtration\u003cbr\u003eYellow color — The set of cartridges need replacing\u003cbr\u003ePurple color — It is necessary to replace the membrane element and cartridges (full maintenance)\u003cbr\u003eRed color — Failure, please contact customer service\u003c\/p\u003e"}

Light Commercial Reverse Osmosis Water System - RObust

£729.99

Maximum quantity available reached.

Description
Documentation
Delivery
Reviews

RObust1500 is a compact high-capacity reverse osmosis filter. The main element of filter is the unique Dow Filmtec™ RO membrane which eliminates 99.8% of dissolved impurities, viruses and bacteria. The RObust1500 water is safe for adults & children. The natural taste of water is provided by coconut activated carbon postfilter.

A useful feature of the RObust1500 is the Dynamic SmartLight backlight. The color of light will tell you about filter operation and will remind you to change filters on time.

Key advantages

Pure and tasty drinking water thanks to multistage filtration technology
Dynamic SmartLight with illumination that displays the filter operation mode and signals about filters replacement
Original and compact design
You will receive enough water for everyone and everything thanks to high-performance membrane element, which produces up to 70 liters of water every hour
Scale prevention on heating elements of kettles and coffee machines thanks to soft water

COMPONENTS

RObust 1500 reverse osmosis filter
Set of cartridges with reverse osmosis membrane
Connection fitting pack
Service wrench
User manual

The main element of the RObust1500 filter is the reverse osmosis membrane which ensures you get your ideal quality water. The membrane element eliminates even the smallest particles (viruses and bacteria), only water molecules can pass through it.

Pre-filters ensure membrane element lifetime. Sediment filter purifies water from sediment particles (rust, sand, scale), granular activated carbon replacement filter removes chlorine and chlorine compounds from water.

TECHNICAL DETAILS

Inlet pressure, atm: 2…5
Flow capacity, L/hour: 55…60
Water Consumption LPH: 140-150
Feed water temperature, °С: +4…+30
Permissible room temperature, °С: +5…+40
Connection: 1/2″
Power supply: 230 V, 50 Hz
Filter weight (base model), kg: 9
Power Consumption, kW (hp): 0.08 (0.11)

REQUIREMENTS FOR THE FEED WATER

ph: 6.5…8.5
TDS, mg/L: <1500
Hardness, meq/L: <10
Active chlorine, mg/L : < 0.5
Total iron, mg/L: < 0.3
Total manganese, mg/L : < 0.1
COD, mg O₂/L : < 5
Total microbial count (TMC), CFU/ mL: < 100
E. coli, CFU/100 mL : none

Illumination modes:

Green color — The filter is on the network, is in standby mode
Blue color — Water filtration
Yellow color — The set of cartridges need replacing
Purple color — It is necessary to replace the membrane element and cartridges (full maintenance)
Red color — Failure, please contact customer service

There is no additional documentation for this product

We are fully operational and continue to dispatch.

*Dispatch to the EU AND NI will be temporarily suspended until further notice - please accept our apologies.*

*Delays, in some cases significant delays, are being experienced on some EU stock items. Please call in advance for stock items*

*Stock inventory is changing, EU inventory will no longer form Stock Inventory, previously available next day*

With the current situation delays with delivery are expected due to lockdowns, reduced staffing and inundation of couriers from increased online ordering generally.

Small items dispatched daily with RM24 ~85% arriving next day
Large items (UK made) 5 - 15 working days (Parcelforce/Tuffnels etc.)

The following items (EU) are purchased on a pre order basis with a potential 6-8 week lead time:

Burgundy Barrel 500l
Barrique
Novara - Slate
Novara - Grey Granite
Maurano - Granite
Barrique
Alana - Grey Granite
Rainbowl Flower - Slate
Wall Tank - Sand

W/c 11.1.21 We are fully operational and continue to dispatch.

W/c 4.1.21 We are fully operational and continue to dispatch.

W/c 21.12.20 We will continue to dispatch till 23.12.20 resuming 4.1.21.

W/c 14.12.20 We are fully operational and continue to dispatch.

December 22nd will be our last day of dispatch, resuming 4th January. Delays with postal services expected.

W/c 7.12.20 We are fully operational and continue to dispatch.

W/c 30.11.20 We are fully operational and continue to dispatch.

W/c 23.11.20 We are fully operational and continue to dispatch.

W/c 16.11.20 We are fully operational and continue to dispatch.

W/c 9.11.20 We are fully operational and continue to dispatch.

W/c 2.11.20 We are fully operational and continue to dispatch.

W/c 26.10.20 We are fully operational and continue to dispatch.

W/c 30.11.20 We are fully operational and continue to dispatch.

W/c 23.11.20 We are fully operational and continue to dispatch.

W/c 16.11.20 We are fully operational and continue to dispatch.

W/c 9.11.20 We are fully operational and continue to dispatch.

W/c 2.11.20 We are fully operational and continue to dispatch.

W/c 26.10.20 We are fully operational and continue to dispatch.

W/c 19.10.20 We are fully operational and continue to dispatch. Friday 23.10.20 we will be closing early at 12.30pm small items ordered after 1pm 22.10.20 will be dispatched 26.10.20.

W/c 12.10.20 We are fully operational and continue to dispatch.

W/c 5.10.20 We are fully operational and continue to dispatch.

W/c 28.9.20 We are fully operational and continue to dispatch.

W/c 21.9.20 We are fully operational and continue to dispatch.

W/c 14.9.20 We are fully operational and continue to dispatch

W/c 7.9.20 We are fully operational and continue to dispatch.

W/c 31.8.20 We are fully operational and continue to dispatch.

W/c 24.8.20 We are fully operational and continue to dispatch.

W/c 17.8.20 We are fully operational and continue to dispatch

W/c 10.8.20 We are fully operational and continue to dispatch.

W/c 3.8.20 We are fully operational and continue to dispatch.

Parcelforce have resumed large parcel collection and delivery.

W/C 27.7.20 We are fully operational and continue to dispatch.

W/C 20.7.20 We are fully operational and continue to dispatch.

Large item collection has been temporarily suspended by Parcelforce -Prestige range affected.

W/c 13.7.20 Summer products (Garden & Irrigation) are in extremely high demand so pre order (back order) is available on certain high demand items.

Following items (German) have longer lead times ~20 working days. These represent UK wide stock position (distributor level) and so are not available sooner elsewhere. Pre order available.

211601 - Antique Amphora 250L Terracotta
211602 - Antique Amphora 360L Terracotta
211803 - Wall tank slim 650L Sand Beige
326132 - Rocky Sandstone
326111 - 2in1 Water Collector Zinc Grey
502004 - 300L Angular Stand
501206 - 300L Angular Butt
211804 - Wall Tank Slim 650 Dark Green
211811 - Slim Stone Decor Graphite Grey 300L
326141 - Stone 2in1 Lava
211701 - Rainwater Amphora 300L Terracotta
295611 - Basic Wall tank 300l Sandbiege
212201 - 350L Woody Wall Tank Lightwood
211802 - Wall Tank Slim 300L Dark Green
211603 - 250L Antique Wall Amphora In Terracotta
326135 - Rocky Wall Tank JNR.

W/c 13.7.20 Following items have longer lead times ~ 6 - 12 weeks. These represent UK wide stock position (distributor level) and so are not available sooner elsewhere. Pre order (back order) available.

800l water butt
Rainbowl
Helena
Norway
Novara
Barrique
Evergeeen
Arcado (300l Granite, 460l Granite)
Column
Maurano Charcoal
Burgundy
Tuscan
Alana

Miscellaneous items with intermittent stock :

160l wall mounted water butt

W/C 13.7.20 We are fully operational and continue to dispatch.

Large item collection has been temporarily suspended by Parcelforce -Prestige range affected.

W/C 6.7.20 We are fully operational and continue to dispatch.

Large item collection has been temporarily suspended by Parcelforce -Prestige range affected.

W/C 29.6.20 We are fully operational and continue to dispatch.

W/C 22. 6.20 We are fully operational and continue to dispatch as usual. Delays with delivery are expected.

W/C 15. 6.20 We are fully operational and continue to dispatch as usual. Delays with delivery are expected.

W/C 8. 6.20 We are fully operational and continue to dispatch as usual. Delays with delivery are expected.

W/C 1. 6.20 We are fully operational and continue to dispatch as usual. Delays with delivery are expected.

28.5.20 Parcelforce have suspended deliveries till 2nd June this affects dispatch of Prestige range orders.

W/C 25. 5.20 We are fully operational and continue to dispatch as usual. Delays with delivery are expected. Some issues with stock and base polymer supply.

The following have longer lead times (10-20 working days):

- Barrique, Burgundy, Evergreen and Helena

- Terracotta coloured planters

W/C 18. 5.20 We are fully operational and continue to dispatch as usual. Delays with delivery are expected. Some issues with stock and base polymer supply.

Products with longer lead times (estimated 5-20 working days):

- Terracotta coloured planters

- Al green range (Cascata, Madison etc. awaiting free issue parts)

W/C 11. 5.20 We are fully operational and continue to dispatch as usual. Delays with delivery are expected. Some issues with stock and base polymer supply.

Products with longer lead times (5-15 working days):

- Terracotta coloured planters

- Sandstone coloured tanks

W/C 4.5.20 We are fully operational and continue to dispatch. Delays with delivery are expected.

W/C 27.4.20 Dispatch planned as normal. Some item which have been de priortised by couriers are shown out of stock.

23.4.20 Parcelforce have suspended collection of delivery of large items. Items affected.

220l slim
300l slim
125l slim

W/C 20.4.20 Dispatch planned as normal. Delays expected.

W/C 14.4.20 Dispatch planned as normal. Delays expected with certain items. Following items affected:

160l wall mounted water butt.

W/C 6.4.20 Dispatch planned as normal. Delays expected.

W/C 30.3.20 Dispatch planned as normal. All couriers are observing social distancing. All couriers are working under "Christmas Workload" due to increase in online orders - delays expected.

27.3.20 Dispatch planned as normal.

26.3.20 Dispatch planned as normal.

25.3.20 Dispatch planned as normal.

24.3.20 Dispatch planned as normal.

23.3.20 A number of couriers have suspended delivery time guarantees. If your order is urgent please get in touch before ordering.

20.3.20 Dispatch planned as normal.

19.3.20 Royal Mail Special Delivery Guaranteed by 1pm Announcement:

We will no longer guarantee deliveries by 1pm the next working day for items posted from Thursday 19 March 2020 onwards. As a result, we will not consider a claim for delay for items posted using the Special Delivery Guaranteed by 1pm service from that date. In addition we will not during this period offer our Consequential Loss service and we will not accept any related claims.

18.3.20 Dispatch planned as normal.

17.3.20 Due to the current coronavirus situation Royal Mail are no longer asking recipient’s to sign for items delivered on or after Saturday 14 March 2020.

17.3.20 Daily dispatch (Royal Mail, Hermes, FedEx) will continue as normal.

17.3.20 UK stock affected:

211702 - 500l Terracotta water butt

12.3.20 * Due to the Coronovirus Pandemic a number of our suppliers and couriers have provided indications of potential delay of goods and deliveries. Many of the goods we supply are manufactured in the EU where action is being taken to slow the spread of the virus. This may have an impact on your order. Please get in touch to see if a certain product/order is affected. As it stands this should have no impact on UK stock and deliveries.*

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We're a Manchester based company and ship to the UK at our standard rates. Please get in touch if you are based in the Highlands, UK island or Northern Ireland, surcharges may apply.

We also ship all small items (<2kg) to the EU at standard rates which can be seen at checkout. For larger items or quotes for other destinations please get in touch.

We ship all small items (<2kg) Worldwide.

Our design and Prestige range is available in the Netherlands, Ireland, Belgium, France, Germany, direct or through our distributors.

Stock items will be dispatched on the day of order, if ordered before 1pm.

Letters are sent 1st class.

Parcels <2kg are shipped with Royal Mail 24 Tracked with the following target delivery times.

A loss/replacement can only be pursued in line with the target delivery times of the courier or once the courier accept loss.

Bulky items (and pallet deliveries) are dispatched within 2-5 working days. We will request a contact number if this has not been provided at checkout.

Some items are made to order (bespoke) and details are given on the listing for dispatch times. If for any reason we anticipate a delay on our normal dispatch time we will contact you to let you know.

Occasionally there are delays. We shall not be liable for any direct or indirect losses, costs, damages or expenses incurred by you or any other person for any delays in delivery.

Missed deliveries where attempted delivery has been made usually result in re-deliveries the following day. The customer is responsible for organising re deliveries by contacting the courier direct.

We are an environment centric business and as such we try to minimise our waste. Our packaging is usually recycled and/or recyclable and we make efficient use of packaging to minimise wastage.